Electrical Technician Opportunity with International Coffee Company in Qatar

Position: Electrical Technician
Job Category: Technician
Years of Experience: 0-2 Years
Gender: Male
Salary Range: QAR 2,001 – QAR 5,000
Applicant Location: In-country Hire Only

Description:
An International Coffee Company is seeking a Male Filipino Electrical Technician with a valid Qatari driving license. The ideal candidate will possess technical and electronic skills, a college diploma, and 2 years of relevant experience. Responsibilities include maintaining and refilling coffee vending machines, handling client complaints, and performing emergency maintenance.

Desired Skills & Experience:

• Visiting, cleaning, and maintaining coffee vending machines daily.
• Handling client complaints promptly and ensuring customer satisfaction.
• Conducting emergency maintenance visits on weekends when necessary.
• Maintaining impeccable traffic and vehicle conditions.
• Proficiency in technical and electronic aspects of appliances.
• Ability to work with company’s app software.
• Following up with team leader on daily operations.
• Ensuring timely response to client queries and escalations to higher management when needed.

  Requirements:

  1. Qatari Driving License: Must possess a valid Qatari driving license for transportation purposes.
  2. Technical Skills: Proficiency in technical and electronic skills related to electrical systems and appliances.
  3. Education: A college diploma or equivalent qualification in a relevant field is required.
  4. Experience: Minimum of 2 years of experience in electronics and technical fields, preferably in appliance maintenance.
  5. Communication Skills: Ability to communicate effectively and professionally with clients and team members.
  6. Problem-Solving Abilities: Capable of diagnosing and resolving technical issues efficiently.
  7. Initiative: Demonstrated initiative in addressing client complaints and performing maintenance tasks proactively.
  8. Adaptability: Ability to work under pressure and adapt to changing work environments.
  9. Attendance: Must maintain an acceptable attendance record and adhere to scheduled work hours.
  10. Driving Skills: Proficient driving skills with a focus on safety and adherence to traffic regulations.
  11. Customer Focus: Commitment to providing excellent customer service and ensuring client satisfaction.
  12. Teamwork: Ability to collaborate effectively with team members and follow instructions from supervisors.

   Key Points:

  1. Daily Maintenance: Responsible for visiting, cleaning, and maintaining coffee vending machines on a daily basis.
  2. Client Handling: Address client complaints promptly and ensure resolution within the same day.
  3. Emergency Maintenance: Perform emergency maintenance visits on weekends as required.
  4. Vehicle Maintenance: Maintain vehicle in impeccable condition and ensure safe driving practices.
  5. Technical Knowledge: Possess in-depth technical and electronic knowledge related to appliance maintenance.
  6. Software Proficiency: Ability to work with the company’s built-in app software for maintenance tasks.
  7. Team Communication: Maintain regular communication with team leaders and follow up on daily operations.
  8. Customer Interaction: Ensure all client queries, requests, and complaints are addressed in a timely and appropriate manner.
  9. Problem Escalation: Escalate unresolved problems or client complaints to higher management for further action.
  10. Continuous Improvement: Strive for continuous improvement in maintenance processes and customer service delivery.

About Us: At Daily Caffe, we are dedicated to providing exceptional coffee vending solutions to our clients. With a focus on quality, reliability, and customer satisfaction, we strive to maintain the highest standards in our products and services.

Apply Now: If you’re passionate about electronics, have technical expertise, and enjoy delivering excellent customer service, we invite you to join our team. Send your CV to office@dailycaffe.qa or contact us at [insert phone number] to apply for the Electrical Technician position. Join us in delivering the perfect cup of coffee every day!